Privacy Policy

Last updated: January 2025

1. Introduction

Zyntria Labs ("we," "our," or "us") operates ZynPay, a decentralized payment SDK and smart contract router. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using ZynPay, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

  • Contact information (name, email address) when you contact us or subscribe to updates
  • Feedback, questions, or support requests
  • Information you provide when participating in surveys or beta programs

2.2 Automatically Collected Information

When you visit our website or use our documentation, we may automatically collect:

  • Usage Data: Information about how you access and use the Service, including IP address, browser type, device information, pages visited, time spent on pages, and referring URLs
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information
  • Log Data: Server logs that may include IP addresses, browser type, access times, and pages viewed

2.3 Blockchain Data

Important: ZynPay is a decentralized service that operates on public blockchains. When you use ZynPay to process payments:

  • Transaction data is recorded on public blockchains and is permanently visible to anyone
  • Wallet addresses and transaction amounts are publicly accessible on blockchain explorers
  • We do not control or have the ability to delete blockchain data once it is recorded
  • We do not collect or store your private keys or wallet credentials

3. How We Use Your Information

We use the information we collect for various purposes:

  • Service Provision: To provide, maintain, and improve the ZynPay Service and SDKs
  • Communication: To respond to your inquiries, provide customer support, and send you updates about the Service
  • Analytics: To analyze usage patterns, understand how users interact with our Service, and improve user experience
  • Security: To detect, prevent, and address technical issues, fraud, or security threats
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Research and Development: To develop new features and improve existing functionality

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

  • Hosting and cloud computing services
  • Analytics and monitoring tools
  • Customer support platforms

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

  • Court orders, subpoenas, or legal processes
  • Government investigations or regulatory inquiries
  • To protect our rights, privacy, safety, or property
  • To prevent or investigate possible wrongdoing in connection with the Service

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

4.4 With Your Consent

We may share your information with your explicit consent or at your direction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Types of cookies we use:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Preference Cookies: Remember your preferences and settings

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Important: You are responsible for maintaining the security of your wallet and private keys. We do not have access to your private keys and cannot recover them if lost.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it, except where we are required to retain it for legal or regulatory purposes.

Note: Blockchain transaction data is permanent and cannot be deleted, as it is recorded on public blockchains.

8. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing your personal information
  • Portability: Request transfer of your personal information to another service
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

By using our Service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your information receives adequate protection.

11. Third-Party Links

Our Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information is collected, used, shared, or sold
  • The right to delete personal information held by businesses
  • The right to opt-out of the sale of personal information
  • The right to non-discrimination for exercising privacy rights

To exercise these rights, please contact us using the information provided below.

14. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

If you have concerns about our data processing practices, you have the right to lodge a complaint with your local data protection authority.

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: